4 - Brad Van Galen

So I think there are situations many situations where the user will always be correct.  There are also situations where they will always be wrong.  Whether or not they are right or wrong depends upon what they are talking about.  There are some aspects of any design where the user is right but that is mostly just they're opinion.  As seen in chapter 3, many times the user doesn't know what they really want or need or where the user can be mislead into thinking is wrong based on outside forces.  What the user says should always be taken into consideration but that does not mean you should implement everything that the user wants.  The user can't have everything, it just wouldn't work, and even if one user thinks they need it doesn't mean the majority of people do.  The design should always be focused on the user. 
Situation centric designs are exactly as they sound, situation centered.  These designs help situations be aided by software.  These designs also lead into self-design and immersing yourself in a specific situation to help design your product better.  To better my project two, if I would have had more time,  I could have observed more people and tried to figure out more about different users and how they used the machine.