4 - Kalvin Greer

The idea of "The user is always right" can be a very dangerous thing. Just as it is stated by Donald Norman "The more something is tailored for the particular likes, dislikes, skills ad needs of a particular target population, the less likely it will be appropriate for others."(www.jnd.org/dn.mss/human-centered.html) One person might think that a certain button or feature is not working how they expect it to. However another user might feel perfectly content with how the application currently works. At times the old saying of "if it isn't broke, don't fix it" comes to play. When deploying applications you have to understand what the user really needs and give it to them in the best way that you see with accommodate the largest group of users. Hoekman talks about this idea of "self-design" saying that in some cases who is better to design an app for than yourself. Even if you aren't part of the target group for your application you can always make yourself one to try and think like your audience. At times people don't even know what they want, in fact they want to be told what they want. This is when you (the designer) comes in. When it comes to the design or usage of certain things we are able to adapt. In todays society everything has moved to a general idea of how things are supposed to look and work. As long as the designs follow this general trend people are usually happy.

Looking back on project two, Hoekman was exactly on point when talking about designing for a situation not a single user. You cant make everyone happy and some peoples ideas are so far out there that there is no way that they could be feasible. However as I said before and has was stating in the book, people are able to adapt. If you can make a design straight forward enough where a general user is able to utilize your product, you've got something. I think that I could have inquired a tad more about what the overlaying problem was with my device rather than trying to just instantly fix the first thing my user had an issue with.